Mark prospect as replied or finished

How do I mark a prospect as replied or finished in a workflow?
Written by Upscale Team
Updated 2 years ago

To change the status of prospects in a workflow you can follow these simple steps:

  • Go to the Workflow.
  • Go to the Prospects section.
  • Click on the ellipsis on the right hand corner of the prospect you want to mark as replied or finished.
  • Select Mark as Finished in case no reply was received or select Mark as Replied option from the dropdown if reply was received.

In case you receive a reply from a marked as finished prospect later, you can click on the ellipsis on the right and select Mark as replied option to update status. 

To mark more than 1 prospect as replied or finished 

  • Tick on the checkboxes of the prospects you want to mark. 
  • Click on the ellipsis that appears in the section above all prospects.
  • Select Finished (No reply) or Finished (Replied) option. 

Related Articles 

 1. Edit, clone, delete & manage steps of a workflow

 2. Pause a prospect in workflow

 3. Remove Prospects from a workflow

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